like33 Privacy Policy

This Privacy Policy ("Policy") is issued by like33 ("like33", "we", "us", "our") and applies to all personal data collected through the like33 platform at like33.net, its subdomains, mobile-optimised interfaces, and any related customer communications — including email, live chat, and SMS.

For the purposes of applicable data protection law, like33 is the data controller in respect of the personal data it processes about registered users and prospective users. This means like33 determines the purposes for which, and the means by which, your personal data is processed.

This Policy uses the following defined terms:

• "Personal Data" means any information relating to an identified or identifiable natural person — in plain terms, any data that can be linked back to you, including your name, CNIC number, mobile number, email address, and financial transaction records.
• "Processing" means any operation performed on personal data — including collection, storage, use, disclosure, or deletion.
• "User", "You", "Your" refers to any individual who accesses like33, whether as a registered account holder or a visitor to the platform.

By accessing like33 or registering an account, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how like33 processes personal data as described in this Policy, you should discontinue use of the platform.

like33 collects personal data through multiple channels — directly from you during registration and account use, automatically through your interaction with the platform, and from third parties as part of our identity verification and fraud prevention obligations. The categories of personal data we collect are set out below.

2.1 Registration Data

When you register a like33 account, we collect the following information:

• Full legal name (as it appears on your CNIC);
• Date of birth;
• Pakistani mobile number;
• Email address;
• Chosen username and encrypted password;
• City of residence (e.g., Karachi, Lahore, Islamabad, Faisalabad, Rawalpindi).

2.2 Identity Verification (KYC) Data

Before processing withdrawals and as part of our regulatory compliance obligations, like33 collects identity documents including:

• Copy of your Computerised National Identity Card (CNIC) — front and back;
• Proof of address documentation where required;
• Source of funds declarations for accounts transacting above defined thresholds;
• Any additional documentation requested by our compliance team during enhanced due diligence reviews.

2.3 Financial Transaction Data

like33 records all financial transactions processed through your account, including:

• Deposit amounts, dates, times, and payment method identifiers (e.g., JazzCash account number, HBL account details, EasyPaisa mobile number);
• Withdrawal requests, amounts, processing status, and destination account details;
• Wager history, game session records, win/loss data, and bonus usage records.

2.4 Technical and Usage Data

When you access like33, we automatically collect certain technical data including:

• IP address and approximate geographic location derived from it;
• Device type, operating system, browser version, and screen resolution;
• Session timestamps, pages visited, navigation paths, and feature usage data;
• Cookie identifiers and similar tracking technologies as described in Section 6.

2.5 Communications Data

If you contact like33 customer support via live chat, email, or any other channel, we retain records of those communications including the content of messages, the date and time of contact, and the nature of the query or complaint raised. These records are used for quality assurance, dispute resolution, and regulatory compliance purposes.

2.6 Data from Third Parties

like33 may receive personal data about you from third parties in the following circumstances:

• From identity verification service providers confirming the validity of your CNIC or other identity documents;
• From payment processors confirming the status or ownership of a payment method;
• From fraud detection and AML screening services that match your details against sanction lists, politically exposed persons (PEP) databases, or adverse media records.

like33 uses the personal data it collects for the following specific purposes. We do not use your data for purposes incompatible with those listed here without first obtaining your explicit consent or being required to do so by applicable law.

like33 does not use your personal data for automated decision-making that produces legal or similarly significant effects on you without providing a mechanism for human review. Where automated screening tools flag an account for review (e.g., AML screening), a member of the like33 compliance team reviews the flagged data before any account action is taken.

like33 processes personal data only where there is a valid legal basis for doing so. The primary legal bases on which like33 relies are as follows:

• Performance of a Contract: Processing your registration data, transaction data, and KYC information is necessary for like33 to fulfil its contractual obligations to you as a registered user — including operating your account, processing payments, and providing gaming services.
• Legal Obligation: like33 is subject to legal and regulatory obligations under its international gaming licence and applicable financial crime legislation. These obligations require us to collect and retain identity verification documents, conduct AML screening, maintain transaction records, and enforce responsible gaming controls. We cannot waive these obligations at your request.
• Legitimate Interests: like33 processes certain technical and usage data, and may conduct fraud monitoring, on the basis of its legitimate interest in operating a secure, fair, and commercially viable gaming platform. We assess that these legitimate interests are not overridden by your interests, rights, or freedoms, given the nature of data involved and the safeguards we apply.
• Consent: Where like33 sends you marketing communications, we do so only on the basis of your prior consent, which you provide when registering and which you may withdraw at any time as described in Section 11.

like33 may share your personal data with the following categories of third parties:

5.1 Payment Service Providers

To process your deposits and withdrawals, like33 shares necessary financial details with your chosen payment provider (JazzCash, EasyPaisa, HBL, UBL, or Meezan Bank). The data shared is limited to what the payment provider requires to process the specific transaction.

5.2 Identity Verification Providers

like33 uses licensed third-party identity verification services to confirm the authenticity of identity documents submitted during KYC. These providers process your CNIC data and related documentation solely for the purpose of verification and are bound by strict data processing agreements with like33.

5.3 Fraud Prevention and AML Screening

like33 uses third-party fraud detection and anti-money laundering screening services. Your name, date of birth, and related identity data may be checked against sanctions lists, PEP databases, and adverse media databases. These checks are mandatory under our gaming licence conditions.

5.4 Gaming Software and Content Providers

like33's platform integrates game content from licensed third-party gaming studios and software providers. These providers may receive anonymised session and wagering data for the purpose of game performance monitoring and jackpot management. They do not receive your personally identifiable registration or financial data.

5.5 Regulatory and Law Enforcement Authorities

like33 will disclose personal data to regulatory bodies, law enforcement agencies, or courts when required to do so by applicable law, a court order, or our gaming licence conditions. like33 will comply with valid legal requests for data disclosure promptly and in accordance with applicable legal requirements.

5.6 Corporate Transactions

In the event of a merger, acquisition, restructuring, or sale of all or part of like33's business, personal data held by like33 may be transferred to the acquiring entity as part of that transaction. Users will be notified of any such transfer and of any material changes to how their data will be processed as a result.

like33 uses cookies and similar tracking technologies to operate the platform, authenticate users, prevent fraud, and analyse usage patterns. A cookie is a small text file placed on your device when you visit like33. Cookies do not contain executable code and cannot harm your device.

6.1 Strictly Necessary Cookies

These cookies are essential for the like33 platform to function. They include session authentication cookies that keep you logged in during a visit, security tokens that protect against cross-site request forgery, and load balancing cookies that ensure consistent platform performance. These cookies cannot be disabled without breaking core platform functionality.

6.2 Functional Cookies

Functional cookies remember your preferences — such as your preferred language, game lobby filters, and responsible gaming settings — so that you don't have to re-enter them on every visit. These cookies make the like33 experience more personalised and efficient.

6.3 Analytics Cookies

like33 uses analytics cookies to understand how users navigate the platform — which pages are most visited, where users drop off during registration, which game categories are most popular, and similar patterns. This data is used in aggregate to improve the platform experience. Where possible, analytics data is anonymised before analysis.

6.4 Managing Cookies

You can control non-essential cookies through your browser settings. Most modern browsers allow you to view, manage, and delete cookies from the privacy or security settings menu. Note that disabling functional cookies may affect the quality of your like33 experience, and disabling strictly necessary cookies will prevent you from using the platform.

like33 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and our gaming licence conditions. The following retention periods apply as a general guide:

• Account and registration data: Retained for the lifetime of your account and for a minimum of five (5) years following account closure, as required by AML and gaming licence record-keeping obligations.
• KYC and identity documents: Retained for a minimum of five (5) years following account closure or the completion of the last transaction, in accordance with international AML standards applicable to licensed gaming operators.
• Financial transaction records: Retained for a minimum of five (5) years following the date of each transaction, for audit, regulatory, and dispute resolution purposes.
• Customer support communications: Retained for three (3) years from the date of the last communication, unless the communication relates to a formal complaint or dispute, in which case it is retained until the dispute is fully resolved and for a further two (2) years thereafter.
• Marketing consent records: Retained for the duration of your consent and for one (1) year following withdrawal, as evidence that marketing was conducted on a lawful basis.
• Technical/usage data: Retained in identifiable form for up to twelve (12) months, after which it is anonymised and may be retained in aggregate form indefinitely for platform improvement purposes.

When personal data is no longer required, like33 securely deletes or anonymises it in accordance with our data disposal procedures. Secure deletion means overwriting the data such that it cannot be recovered through standard forensic techniques.

like33 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:

• 256-bit SSL/TLS encryption on all data transmitted between your device and like33's servers;
• Encryption at rest for sensitive personal data including CNIC images and financial records, using AES-256 encryption;
• Access controls restricting access to personal data to like33 employees and contractors who require it for their specific role, based on the principle of least privilege;
• Two-factor authentication required for all like33 staff accessing production systems containing personal data;
• Regular security assessments including penetration testing and vulnerability scanning of the like33 platform infrastructure;
• Incident response procedures enabling like33 to detect, contain, and report personal data breaches in accordance with our regulatory obligations.

While like33 takes all reasonable precautions to protect your data, no internet-based service can guarantee absolute security. You are responsible for maintaining the security of your account credentials and for notifying like33 immediately if you suspect unauthorised access to your account.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, like33 will notify affected users without undue delay and in accordance with our licensing and regulatory obligations.

Subject to applicable law and the limitations imposed by our regulatory and AML obligations, you have the following rights in respect of the personal data like33 holds about you. To exercise any of these rights, contact like33 at the support email address listed in Section 14.

like33 will respond to all rights requests within 30 calendar days. In complex cases, this may be extended by a further 60 days with prior notice. like33 will not charge a fee for handling rights requests unless they are manifestly unfounded or excessive, in which case a reasonable administrative fee may be applied.

like33 implements age verification as a mandatory step in the account lifecycle. All accounts must complete CNIC-based KYC before withdrawals are processed. CNIC data includes the account holder's date of birth, which is cross-referenced against the account's declared age. Accounts where a discrepancy is identified are suspended pending compliance review.

like33 may send you marketing communications about promotions, bonuses, new games, and platform updates where you have given your consent to receive such communications. You may provide this consent during account registration or at a later point via your account settings.

Marketing communications may be delivered via email, SMS to your registered Pakistani mobile number, or push notifications if you have enabled them on your device. like33 does not make unsolicited marketing calls.

11.1 Withdrawing Marketing Consent

You may withdraw your consent to receive marketing communications at any time without affecting the lawfulness of processing based on consent before withdrawal. You can opt out of marketing in the following ways:

• Using the "unsubscribe" link included in every marketing email like33 sends you;
• Updating your communication preferences in your account settings dashboard;
• Contacting like33 customer support and requesting removal from all marketing lists.

like33 will process opt-out requests within 10 business days. Note that even if you opt out of marketing communications, like33 will continue to send you transactional and operational communications — such as withdrawal confirmations, security alerts, and updates to these Terms and Conditions — as these are necessary for the management of your account and are not marketing in nature.

The like33 platform may contain references to third-party services such as game content providers and payment processors. like33 is not responsible for the privacy practices of third-party service providers. Each third-party provider has its own privacy policy that governs its use of your data in connection with the services it provides to like33.

like33 conducts due diligence on all third-party data processors before engaging them and requires all processors to sign data processing agreements that bind them to appropriate data protection standards, restrict their use of your data to the specific purposes for which it is shared, and require them to maintain appropriate security measures.

like33 does not integrate third-party social media plugins or advertising networks on its platform. We do not share your personal data with social media platforms or advertising technology companies.

like33 reserves the right to update this Privacy Policy at any time to reflect changes in applicable law, our data processing practices, or our business operations. The "Last Updated" date at the top of this page reflects the date of the most recent revision.

For material changes — those that substantively affect your rights or how your data is used — like33 will notify registered users via email to the address associated with their account and/or via a prominent notice on the platform, in advance of the change taking effect. Your continued use of like33 following the effective date of a revised Privacy Policy constitutes your acceptance of the revised terms.

like33 encourages all users to review this Privacy Policy periodically to stay informed about how their personal data is being protected.

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how like33 has handled your personal data, please contact the like33 privacy team. Contact details are provided below as plain text only — these are not clickable links:

If you are not satisfied with like33's response to your privacy concern, you may have the right to lodge a complaint with the relevant data protection supervisory authority in the jurisdiction applicable to your situation. like33 will provide details of the applicable supervisory authority upon request.

like33 takes all privacy complaints seriously and investigates each one thoroughly. We are committed to resolving privacy concerns fairly and promptly. Where a privacy investigation reveals that like33 has made an error or failed to meet its obligations, we will take prompt corrective action and inform you of the steps taken.